Programs can be customized to cultivate resilience and beat burnout in your healthcare, project management, and leadership teams.
See Jacy Speak
- The Brilliance of Resilience: Beating Burnout In Challenging Times
- What Did Our Brains just Say? The Neuroscience of Effective Leadership Conversations
- You Are Enough: Overcome Impostor Syndrome and Be Your Best Self at Work
- Fair Is Fair Until It Isn’t: Core Values-Based Team Leadership
- Stop Fixing and Start Coaching! Crucial Coaching Skills for Team Leaders
- Great Idea! Now How Do I DO It? Strategies to Implement Personal Change
- Now I Know What to Say: How to Talk About Mental Health in the Workplace
- Working Together Better: Honoring Strengths and Differences with Myers-Briggs
The Brilliance of Resilience: Beating Burnout In Challenging Times
The burnout crisis is real, and the numbers are staggering. 23% of employees are chronically burned out, and 47% more are headed in that direction. So how do you keep your team healthy when times are tough? Say, when everyone is already at full capacity and the project deadline moves up, increasing the workload? Or a key team member leaves and there’s no one to fill the gap?
Answer: Be an active, adaptable leader that plans for challenges and cultivates resilient teams.
This open, honest, and funny program looks at how to accept ourselves where we’re at and choose resilience and growth over burnout and frustration in the face of challenge. Reflection, discussion, and interactive storytelling are used to learn the tools and skills for creating psychologically safe spaces that support resilience in our teams and ourselves. Participants will learn to:
- Explore their personal relationship with challenge, resilience, and growth
- Generate powerful conversations that shatter stigmas around challenge and burnout
- Create psychologically safe spaces for those experiencing challenges
- Gain three specific strategies to cultivate resilience and avoid burnout for self and others
What Did Our Brains just Say? The Neuroscience of Effective Leadership Conversations
Have you ever said something to someone that unintentionally upset, or even offended, them? Even with the best intentions, our words sometimes have unintended impacts. How do you recover from the disconnection and rebuild trust when that happens?
This session provides one solution to that problem: Conversational Intelligence® (C-IQ®). C-IQ is a neuroscience framework for recovering from unintentional impacts and building trust in communication. During a conversation, there’s a neurochemical cocktail that’s influencing all parties involved. These influences are unconscious, however, we can learn to recognize the signs of neurochemical impacts. That knowledge is key to building relationships with intention and having effective conversations around challenging topics.
Participants will learn easy-to-use tools for engaging in effective, connected conversation with clients, peers, and team members. Through this session they’ll:
- Identify the impact of different neurochemicals on communication and trust
- Differentiate three levels of conversation and how to switch between them
- Overcome blind spots that negatively impact trust
- Apply three neuroscience strategies to restore positive relationships following a disconnection
You Are Enough: Overcome Impostor Syndrome and
Be Your Best Self at Work
Impostor Syndrome, the feeling you’re a fraud despite evidence of your success, impacts as many as 70% of women and men in today’s busy culture. It undermines confidence, increases stress, and decreases productivity on our project teams every day.
Impostor Syndrome can look different for different people. A few of the ways it can manifest are perfectionism, not acknowledging personal contributions to success, and having an unkind inner dialogue. Because these behaviors can be deeply ingrained habits, we may not even be consciously aware of when they’re happening.
This program takes a detailed look at what Impostor Syndrome is, how to tell if you’re impacted, and how to support yourself and others through it.
- Describe Impostor Syndrome and how it impacts individuals and teams
- Assess whether you’re experiencing Impostor Syndrome
- Prepare a three-step strategy to address the challenges of Impostor Syndrome
- Practice skills to overcome behaviors that are no longer serving you
Fair Is Fair Until It Isn’t: Core Values-Based Team Leadership
Does “fair” mean that everyone is treated the same, or that everyone is treated as an individual? The answer is: Yes.
Core values are the foundational, guiding principles that dictate human behaviors and actions. How we recognize people’s core values is one of the fastest ways to create a foundation of connection (or conflict) for the entire project. Identified values contribute to successful, customized solutions. Missed values lead to lowered team morale poor solution outcomes, and the cost of re-work while trying to meet their needs.
Participants will learn to identify core values by:
- Listening to what people are saying, and not just the words they use
- Seeing personal and environmental cues that can indicate the expression of core values
- Inquiring directly about values with positivity, respect, and acceptance
Knowing your team members’ core values gives profound insight into what keeps them connected and moving forward, even with conflicting beliefs or points of view. Following the session participants will be able to:
- Differentiate between personal, professional, and organizational values
- Engage each team member uniquely using their personal and professional values
- Apply a three-step process to prevent and resolve conflicts using core values
- Build stronger relationships between team leaders, members, and stakeholders
Stop Fixing and Start Coaching! Crucial Coaching Skills for Team Leaders
Leaders tend to be problem solvers by nature. It’s rewarding to fix things and help people! When someone shares a challenge the first instinct is often, “How do we fix the problem?”
However, fixing has a dark side: It take growth experiences away from others by not letting them discover their own solutions. It can also add to stress and overwhelm to our already full plates.
The truth is that not every problem needs to be fixed, and that our personal solutions aren’t always a good fit for someone else. This program explores different motivations for fixing and identify which impacts them. From there they’ll learn coaching skills to support others through a challenge without fixing anything. Making space for team members to grow is a key leadership skill to ensure a strong, connected, high-functioning team. Participants will:
- Reflect on personal motivations for fixing others’ problems
- Describe how independent problem-solving fits into the personal learning process
- Contrast coaching, mentoring, and consulting as problem-solving approaches
- Practice three crucial coaching skills to help others without fixing
Great Idea! Now How
Do I DO It? Strategies to Implement Personal Change
We’ve all done it: Gone to a conference, learned a great new skill, and said, “This is amazing! I’m absolutely going to use this!” However, the next day we go right back to our old routines. The new skill is great in theory, but it’s hard to actually put into practice.
The challenge is that there’s a preexisting set of habits and behaviors that aren’t always easy to change. It’s not realistic to expect that someone can simply stop doing one thing and start doing something different with no preparation. From recognizing current behavior in the moment to making conscious decisions to do something different, change is a process.
This program breaks down the personal change process. Participants will examine the current state of a behavior they’d like to grow, change, or evolve. Following that they’ll learn more than a dozen individual, partnered, and group techniques anyone can use to create a personalized change-support strategy. Participants will:
- Analyze roadblocks in the personal change process
- Select an existing behavior to grow, change, or evolve
- Identify the triggers around that existing behavior
- Create and implement a personalized strategy to make desired changes
Now I Know What To Say: How to Talk About Mental Health in the Workplace
Almost 20% of adults experience mental health challenges, and guess what: Those challenges come to work with them too. Would you like to be more confident and comfortable in the highly likely event that a mental health challenge impacts someone on your project team?
Everyone wants to do and say the right things around mental health in the workplace, and often we just don’t know how. The fear of making the situation worse, or having to “fix” someone else stops us from engaging.
This session is a safe, compassionate environment to explore what mental health challenges look like, as well as common stigmas and misconceptions that can compound our awkwardness around the topic. Participants will gain real-world tools and skills for more open, comfortable, and effective conversations about mental health at work, including how to:
- Discuss the impact of mental health challenges in the workplace (even if you’ve never had one)
- Apply specific language and tools when talking about mental health in the workplace
- Manage unhelpful judgments and fear around “saying the wrong thing”
- Recognize and address behavior that stigmatize mental health challeng
Working Together Better: Honoring Strengths and Differences With Myers-Briggs
Myers-Briggs Type Indicator® (MBTI®) assessments provide a safe, manageable framework to approach the immense topic of individual and team strengths and challenges. Though expanded self-awareness and awareness of others these sessions empower more effective communication, conflict resolution, and team function. The insights provided by this tool allow participants to:
- Analyze gaps, imbalances, or disconnects within a team
- Identify individual opportunities for professional development and growth
- Develop appreciation for the strengths of others
- Apply strategies for improving dynamic team functionW